Privacy Policy

Last updated: 22 July 2025

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Your privacy matters. This policy explains how we collect, store, and use your personal information.

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1. What We Collect

• Your name, address, email, phone number

• Emergency contact and veterinary details

• Information about your dog(s): breed, age, medical history, behavioural notes

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2. Why We Collect It

• To safely and effectively care for your dog, meet legal/licensing requirements, and contact you during stays.

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3. How We Store Your Data

• Details are stored securely (password‑protected files and secure paper storage).

• We do not share personal data except where legally required or necessary (e.g., veterinary care).

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4. Retention

• Records are kept for a reasonable period in line with licensing requirements; older data is securely deleted when no longer needed.

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5. Your Rights

You have rights to:

• Access the personal data we hold on you

• Request corrections or deletion

• Withdraw consent (subject to licensing obligations)

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To exercise any rights, please contact Charlotte at cosycanineclub@gmail.com

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